FlowAgility uses cookies to ensure you get the best possible experience on our website.


Please read this Privacy Policy carefully, because by accessing this website, the availability of your personal data implies knowledge and acceptance of the conditions contained herein.

Who is Responsible for Collecting and Processing Data?

FLOWDOG, UNIPESSOAL, LDA, headquartered at Av. D. Afonso Henriques, Galerias da Vila, Block D - Room F, Arruda dos Vinhos, 2630-232 Arruda dos Vinhos, with Tax No. 5144411260 (hereinafter referred to as FLOWDOG) is the entity responsible for the collection and processing of personal data. Within the scope of its activity, it may use entities subcontracted thereby for the purposes indicated herein.

What is Personal Data?

Personal data is any information, of any nature and regardless of its medium, including sounds and images, relating to an identified or identifiable natural person. Any person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements regarding his/her physical, physiological, psychic, economic, cultural or social identity, shall be considered identifiable.

What Personal Data is Collected and Processed?

FLOWDOG collects and processes the following personal data:

- Public Area: Name, country, sex, videos and photos.

- Private Area: Email, phone number, date of birth, NIF, ID number, passport number, driving licence, address, post code, city, country.

- Public and Private Area: photos and videos.

FLOWDOG assumes that the data has been provided by the owner thereof or that the owner has given permission to do so and presumes that it is true and up to date.

FLOWDOG assumes that the videos and photos do not infringe upon the rights of third parties.

How is your Data Collected?

Personal data may be collected by the following means:

  • Website;
  • Facebook;
  • Through applications (“apps”) installed on mobile devices.

The data collected is processed and stored in a computerised format and in strict compliance with the legislation on the protection of personal data being stored in specific databases created for this purpose by FLOWDOG or by the entities subcontracted thereby.

Some personal information collected on the website is mandatory and, in case of the lack or insufficiency of such data, FLOWDOG may not be able to provide you with the services or the information requested. In each specific case, FLOWDOG will inform you of the mandatory nature of the provision of the personal data concerned. If you access the user area through Facebook, you agree that FLOWDOG can use and store information related to your profile. Facebook may send information to FLOWDOG in accordance with its policies, which may include the name, profile photo, gender, country, email address and any other information you have chosen to make available. Other information regarding recommendations exchanged between you and your friends can also be shared. If your Facebook friends are using this website, they may have shared information with FLOWDOG through Facebook Login. If you want to avoid such sharing, you can do so by editing Facebook’s privacy settings.

What is the Purpose of the Data Collected?

Your data is intended to be integrated into a personal data file that FLOWDOG may use for the following purposes:

  • Availability of data on the social network;
  • To automatically fill in the required fields of the registrations that you wish to conduct within the platform (events, courses, clubs, federations);
  • Compliance with legal or regulatory obligations;
  • To send newsletters;
  • Carrying out promotional and direct marketing action;
  • Carrying out market studies, evaluation surveys and statistical analyses.

In order to achieve the purposes identified above, FLOWDOG may proceed to the interconnection of the data collected, with the purpose of updating and completing such data.

With Whom is your Data Shared?

The data collected and held by FLOWDOG may be transmitted, with due respect for the duty of confidentiality and the principle of the purpose that led to its collection, to the following entities:

  • Federations;
  • Clubs;
  • Legal authorities, whenever FLOWDOG is compelled to by law;
  • Subcontractors who will process the data on behalf of FLOWDOG and according to the purposes determined by FLOWDOG, when and to the extent that it proves necessary to offer the goods/services marketed on the website or to fulfil the contractual obligations.


“Cookies” are small pieces of information that can help identify your browser and which can store information, for example, User settings and preferences.

FLOWDOG may store cookies on your device in order to personalise and facilitate browsing as much as possible, not providing those same cookies with any references or personal data.

For more information, please read our cookies policy.

What are your Rights?

Under the terms of the Personal Data Protection Act, we guarantee you the right to access, rectify or erase, oppose, limit and transfer your personal data at any time.

The exercise of these rights should be carried out through the following email address: support@flowagility.com

According to the Data Protection Legislation, you also have the right to file a complaint with the National Commission for the Protection of Personal Data (CNPD).

How Long is your Data Stored?

The length of time during which the data is stored and retained varies according to the purpose for which the information is processed. Where there is no specific legal requirement, the data shall be stored and retained only for the minimum period necessary for the purposes for which it was collected or processed further, after which it shall be disposed of.

Is your Data Processed Securely?

FLOWDOG is committed to ensuring the secure protection of your data (to learn more click here - link to the security paragraph of the terms and conditions). To that end, it has adopted a number of technical and organisational security measures in order to protect the personal data that you make available to us against its dissemination, loss, misuse, alteration, processing or unauthorised access, as well as against any other form of illicit processing. FLOWDOG requires its subcontractors and partners to adopt security measures equivalent to those adopted by FLOWDOG itself.

Notwithstanding the security measures adopted by FLOWDOG, you as the user must take additional security measures, specifically ensure that you use an appropriately configured security-enhanced Browser and equipment with an active firewall, anti-virus software and anti-spyware, and make sure the websites you visit on the internet are authentic, avoiding websites that you do not trust.


The User acknowledges that FLOWDOG will be able to communicate User data within the context of merger, acquisition and/or incorporation process in which it is found, not considering that communication as a transfer of data to third parties, nor that there is any subcontracted processing.

FLOWDOG may also transmit data to third parties within the context of investigations, inquiries and judicial and/or administrative proceedings or proceedings of a similar nature, provided that it is duly ordered by such a court order.

Data Transfer

In the case of data transfers to third countries outside the European Union or the European Economic Area, FLOWDOG will comply with the law, in particular as regards the suitability of the destination country for the protection of personal data and the requirements that are applicable to such transfers, personal data not being transferred to jurisdictions that do not provide security and protection guarantees.

Changes to the Privacy Policy

FLOWDOG reserves the right at all times to make adjustments or changes to this Privacy Policy, and these changes are duly advertised on this website.


Reading this policy is important because by continuing to browse our website, you agree to the use of cookies on your browser and devices used, unless you have disabled them.

What are Cookies?

Cookies are small software labels that are stored on your computer or other devices that you use to access the internet through your browser.

Learn more about cookies at: allaboutcookies.org.

What is the Purpose of Cookies?

The use of cookies aims to improve the browsing experience of the user, increasing the speed and efficiency of the response of websites. It eliminates the need to repeatedly enter the same information and helps determine utility, interest and number of uses. Each cookie has a function and an expiration date.

FLOWDOG will not use data stored in cookies, where this is required, without prior consent.

What Cookies are used on the website?

This website uses proprietary and third-party cookies. Third-party cookies differ from proprietary cookies as they are sent to your device from a piece of equipment or domain that is not under the direct control or management of FLOWDOG.

Cookies can be classified as follows:

Strictly Necessary Cookies – They are critical for accessing specific areas of the website. They allow you to browse the website and make use of its applications, such as access to secure areas through login. These Cookies do not collect user information that may be used for marketing purposes or to identify user visits to websites. Without them, certain services cannot be provided.

Performance Cookies – They allow us to analyse how users use the website, enabling articles or services that may be of interest to the user to be highlighted, to monitor their performance, and to know which pages are most popular. These cookies are only used for statistical analysis and creation purposes.

Functionality Cookies – These allow us to remember your preferences for browsing the website. Thus, the user does not need to reconfigure and customise it each time he/she visits.

Advertising Cookies – They allow us to target advertising according to the interests and habits of use of each user inside and outside our website. These cookies are used to support more targeted marketing and communication actions, also helping to measure the effectiveness of advertising.

Regarding their duration, the cookies used may still be:

Permanent Cookies – These are stored at the browser level and on your access devices (e.g., computer, mobile and tablet) and are used whenever the user visits the website again. In general, they are used to direct browsing according to the interests of the user, allowing FLOWDOG to provide a more personalised service.

Session Cookies – These are generated and available until the end of the session. The next time the user accesses their internet browser, the cookies are no longer stored. The information obtained allows the management of sessions, identification of problems and provision of a better browsing experience.

FLOWDOG uses the following cookies:










strictly necessary


strictly necessary

strictly necessary

strictly necessary



1 year

1 year



48 hours

How do I Disable Cookies?

You can block or restrict the use of cookies through the settings of the browsers you use, and on each device you use to access the Internet.

By limiting the use of cookies, it may make the browsing experience difficult and, in the worst-case scenario, prevent login to the website, or the operation of services provided online.

Google Chrome

The user has full control over the cookie permissions in Google Chrome. By default, all cookies are enabled, but you can adjust this setting. If cookies have been set or blocked on the page you are viewing, an icon appears at the end of the address bar.

  • Click the Chrome menu in the toolbar
  • Select “Settings”
  • Click “Show advanced settings”
  • In the “Privacy” section, click on “Content settings”
  • Select the “Block sites from setting any data” option
  • You can change the following cookie settings in the “Cookies” section:
    • - Delete cookies
    • - Block cookies by default
    • - Enable cookies by default
    • - Keep cookies and website data by default until you leave the browser
    • - Create exceptions for cookies from specific websites or domains

For more information about cookie settings in Google Chrome, please see the Chrome Help page.

Microsoft Internet Explorer

  • Click on the “Tools” menu and choose “Internet Options”
  • Select the “Privacy” tab
  • Move the bar to the top, where you will see “Block all cookies”

For more information about cookie settings in Internet Explorer, please see the Microsoft page.

Mozilla Firefox

  • Click on the “Tools” menu
  • Select “Options”
  • Click on the “Privacy” icon, which is found in the upper panel
  • In the “Cookies” section, deactivate the “Accept cookies from sites” option
  • Click “OK” to save the changes and close

For more information about cookie settings in Mozilla Firefox, please see the Mozilla Support page.


  • Click “Edit”
  • Select “Preferences”
  • In the upper panel, select the “Privacy” icon
  • In the “Accept cookies” section, select “Never”

For more information about cookie settings in Safari, please see the Apple page.

If you use other browsers, please see: http://www.civicuk.com/cookie-control/browser-settings

Changes to the Cookies Policy

FLOWDOG reserves the right at any time to make adjustments or changes to this Cookies Policy. If you continue to use our website, you are agreeing to such changes.